Privacy policy
How we collect, use, and protect your personal information.
Last updated: July 7, 2026
Who we are
PROCLEAN WORKFORCE SOLUTIONS LIMITED ("ProClean Workforce Solutions", "we", "us", or "our") is an Ontario corporation (Ontario Corporation Number 1001633720) with its registered office at 7030 Woodbine Avenue, Markham, Ontario, L3R 6G2, Canada. We provide workforce training and advisory services to cleaning companies across Canada.
Information we collect
We collect only the personal information we need to respond to you and deliver our services, including:
- Contact details you provide — such as your name, company, email address, and phone number — when you complete our contact form, email us, or call us.
- Enquiry details — the information you share about your business and training needs so we can respond appropriately.
- Service records — information generated while delivering training, such as attendance, program materials, and audit notes, where you engage us as a client.
Because our website contact form opens your own email application to send us a message, the information you enter is transmitted by you, through your email provider, directly to us.
How we use your information
We use personal information to:
- Respond to enquiries and schedule consultations;
- Prepare quotes and deliver the training and advisory services you request;
- Manage our client relationship, including scheduling, communication, and record-keeping;
- Improve our programs and services; and
- Meet our legal, regulatory, and business obligations.
Consent
By contacting us or engaging our services, you consent to our collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details below. Withdrawing consent may limit our ability to provide certain services.
Disclosure of information
We do not sell or rent your personal information. We may share it only:
- With trusted service providers who help us operate our business (for example, email or scheduling tools), under confidentiality obligations and only as needed;
- Where required or permitted by law, or to protect our legal rights.
Retention
We keep personal information only as long as necessary to fulfil the purposes described in this policy, to maintain business records, and to meet legal requirements. When information is no longer needed, we securely delete or anonymize it.
Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, or modification. No method of transmission or storage is completely secure, but we take steps appropriate to the sensitivity of the information.
Cookies & analytics
This website is a simple static site. We do not use advertising cookies or third-party tracking to build profiles of visitors. Our hosting provider may collect standard, aggregated server logs (such as IP address and browser type) for security and performance purposes.
Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete information we no longer need. To make a request, contact us using the details below. We will respond within a reasonable time.
Contact us
If you have questions about this policy or how we handle your personal information, contact:
ProClean Workforce Solutions
7030 Woodbine Avenue, Markham, Ontario, L3R 6G2, Canada
Phone: (437) 559-2990
Email: info@procleanworkforce.ca
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date.